All Sales Final

Last updated: July 18, 2026

All sales on MitiMarkets are final. Because each piece is a high-value luxury item, we do not accept returns, exchanges, or refunds for reasons of fit, change of mind, or personal preference. Please review each listing — photos, condition, materials, and measurements — closely before you buy, and reach out with any questions first (see below). You confirm that you understand this at checkout.

Before you buy

We want you to be sure. Every listing states the item's condition, materials, and included accessories. If anything is unclear — sizing, color, hardware, what's included — contact us or use the inquiry form on the listing, and we'll help before you commit.

The two exceptions

“Final sale” never means we'll leave you with a problem that's ours. Two situations are always covered:

• Authenticity. Every item is guaranteed genuine. If a piece is ever determined not to be authentic, our Authenticity Guarantee applies and you receive a full refund, including original shipping — this is not affected by the final-sale policy.
• Arrived damaged or not as described. If your item arrives with damage that wasn't disclosed in the listing, or materially different from how it was described, contact us within 3 days of delivery with your order number and clear photos. We'll make it right — a replacement where possible, or a refund.

How to report a problem

Email admin@mitimarkets.com with your order number (e.g. MM-XXXXXX) and photos within the window above. Please don't ship anything back before we confirm the next steps.

Your rights

Nothing in this policy limits any rights you may have under applicable law.

Questions

Not sure about a piece before buying? Email admin@mitimarkets.com and we'll help.